Shipping policy
At Peak, we strive to provide fast, reliable shipping for all of our customers. This Shipping Policy outlines our shipping rates, delivery times, and other important information regarding the shipment of your orders.
Shipping Rates: Shipping rates are calculated based on the weight and destination of your order. You can view the shipping costs for your order during the checkout process before completing your purchase.
Delivery Times: We process and ship orders Monday through Friday, excluding holidays. Orders are typically processed within 1-2 business days of being placed. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Delivery times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 3-7 business days for delivery within the continental United States. Expedited shipping options are also available for faster delivery.
International Shipping: We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Please note that international orders may be subject to customs duties and taxes imposed by the destination country, which are the responsibility of the recipient.
Order Tracking: You can track the status of your order and view tracking information by logging into your Peak account or using the tracking number provided in your shipping confirmation email.
Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or regulatory limitations. We do not ship to PO boxes, APO/FPO addresses, or international freight forwarders.
Shipping Damage or Loss: In the unlikely event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund as necessary.
Contact Us: If you have any questions or concerns about our Shipping Policy, please contact us at outdoorpeakstore1@gmail.com. Our customer service team is here to assist you with any inquiries regarding shipping and delivery.